Watch the video and try to analyze how Dr. House's methods of thinking can help youin your professional life, especially while brainstorming?
Monday, December 9, 2013
Tuesday, December 3, 2013
Online presentation: Managing conflicts.
Make an online presentation using Voicethread.com on one of the following topics:
(1) Ways to avoid potential conflicts.
(2) Strategies to manage conflict situations.
How to Give Effective Feedback Comments
It isn’t easy to change a pattern of workplace behavior. It all starts with feedback. People don’t see themselves the way others see them. So they need a mirror held up to them. Your feedback is that mirror. Your feedback will consist of both ratings and comments. Your opinions are both trusted and valued because you have worked closely with the individual, and we know you want this individual to improve certain aspects of behavior.
Consider including five kinds of information when you write comments. Your comment could include many or all of these elements.
Consider including five kinds of information when you write comments. Your comment could include many or all of these elements.
1. Begin with a positive observation.
Describe related behavior that has been helpful or positive.
Reassure the person that you’ve noticed the good along with the issues.
Give balance to your feedback.
2. Describe the behavior you observed.
Focus on the behavior, not the person.
Be specific about the behavior – what the person has done or not done.
Avoid judging the person's motives or intentions.
Avoid vague, broad or absolute statements, such as "You never..." or "You always...”
Avoid emotional or hurtful language, such as "Why on earth did you...” or “You’re such a…”
3. Explain the impact of the behavior.
How it affects you or others.
Why the behavior has become a problem (if constructive).
4. Describe the desired behavior.
What you need or expect.
What you’d like the person to do differently in the future.
5. Give encouragement.
Affirm the strengths of the individual.
Express confidence in the person’s ability to succeed.
Friday, November 22, 2013
Monday, November 11, 2013
Negotiations in English: Assignment
One of the most important skills anyone can hold in daily life is the ability to negotiate. In general terms, a negotiation is a resolution of conflict. We enter negotiations in order to start or continue a relationship and resolve an issue. Even before we accept our first jobs, or begin our careers, we all learn how to negotiate.
Some people are naturally stronger negotiators, and are capable of getting their needs met more easily than others. Without the ability to negotiate, people break off relationships, quit jobs, or deliberately avoid conflict and uncomfortable situations.
In the world of business, negotiating skills are used for a variety of reasons, such as to negotiate a salary or a promotion, to secure a sale, or to form a new partnership.
Here are a few examples of different types of negotiations in the business world:
- Manager and Clerk: Negotiating a promotion
- Employer and Potential Employee: Negotiating job benefits
- Business Partner A and B: Making decisions about investments
- Company A and Company B: Negotiating a merger
- Customer and Client: Making a Sale
Choose any topic and prepare for a negotiation. Work on three main stages:
1) Opening: a clear introduction to the negotiation.
2) Discussion: effective influencing strategies.
3) Conclusion: the success of the negotiation for both parties.
Prepare to perform the negotiating process in class.
Thursday, November 7, 2013
Web search
STUDENTS’ ACTIVITY:
- Sign up with Glogster.
- Having carried out the web search on the suggested topics, answer one of the two topical questions and publish your essay as a glog.
- Share your links to glogs, and your ideas are to be discussed later on in class.
TopicS:
(1) The challenges of negotiating across cultures.
(2) Language of influencing.
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